Statutory Privacy & Data Protection

PRIVACY POLICY

Compliance with the Protection of Personal Information Act (Act 4 of 2013) • South Africa

Chloe D Beauty processes client and patron information in strict compliance with the South African Protection of Personal Information Act (POPIA).

01. Lawful Basis for Processing

We process personal data solely on legitimate grounds including voluntary client consent, execution of jewelry delivery sales, and treatment safety verification.

02. Information Collected & Touchpoints

Information is collected through Shopify e-commerce checkout (name, delivery address), Booksy studio appointments, direct telephone calls (060 559 2659), and WhatsApp concierge consultations (+27 60 559 2659).

03. Third-Party Data Handlers

Data is processed via vetted Operators including Booksy (appointment scheduling), Shopify (PCI-DSS compliant payment & orders), Meta/WhatsApp (customer support), and vetted South African door-to-door couriers.

04. Information Officer & Subject Rights

Clients may request access, correction, or deletion of their personal records by contacting our Information Officer at 10 Donald Rd, Vincent, East London, 5247, South Africa.